Crooks. The last 2 times I’ve taken my truck to there service department they have tried to charge me additional labor stating my extended warranty I bought from ford approved the repair but not enough labor. As soon as I tell them I’ll call warranty department they say let them try to handle it. Within a few minutes they call back and say they took care of it. This is just them trying to screw people out of additional money. Like I said it’s happened twice. Crooks. I will never do business with again
Great place to do business. I came in to get my oil changed and tire rotation. I delt with Orlando on the service drive . Great guy and he really took good care of me. He told me what they were going to do and made it all happen and kept me informed the whole time. Never missed a beat. He did a great job and really took good care of me. Just like doing business with family
Had a fantastic experience with Darek and the team at Waxahachie Pre-Owned! Darek took great care of me and both him and the management worked hard for me throughout the entire process which is something that cannot be said about most dealerships. Every bit of the buying process was quick and smoothly done. Im going to recommend Darek to everyone i know! Dont second guess about buying from them. Call Darek and his team! Thanks again Waxahachie Pre-owned!
Over a decade, our family has bought at least 7 vehicles from Waxahachie Jeep/Autoplex. While I love the Explorer I purchased in November, the experience with the Ford sales side has been nothing short of awful. To start, the salesman Matt P. let other people test drive the vehicle AFTER they had run my credit and we were working a deal. I left for 20-30 minutes to pick up my trade-in car for assessment and returned to find other people driving off in the car I was actively negotiating a sale for. The final paperwork was incorrect, I was charged $300 ... Read More DealerRater - Jan 17, 2025
Very bad experience been talking to them over the phone for the past month and they talked a good game. We talked about where I wanted to be in my payments and of course that was all fine and good until I showed up this Saturday never told me what they would give me for my 2023 Infiniti QX50, which I knew I would be upside down I was also putting 5k down. They showed me a vehicle way out of my price range after we discussed what I could afford. My rant is over and I will never go back ... Read More DealerRater - Dec 31, 2024
Excellent service. Have been going there for eight years. Always have a good experience. Have another vehicle there now
NO WAY would I recommend this dealership! DO NOT care about customers after sale care!
Service department truly cares about your experience with them. The mangers listen and go above and beyond their requirements.
As the biggest little dealer in Texas, we take pride in providing top-notch new and used Chrysler, Dodge, Jeep and Ram vehicles, like the Dart, Grand Caravan, Town & Country, Ram 1500, Ram 2500, Jeep Gladiator, Wrangler, Compass, Cherokee and Grand Cherokee as well as more to Texas drivers near Waxahachie. We serve Duncanville, Mansfield, Desoto, Fort Worth, Dallas, Midlothian, and Grand Prairie, among many other communities in the region. When you visit our car dealership in Waxahachie TX, you will receive friendly assistance from everyone on our team and find out that the car-buying process can be an enjoyable experience. Beating out all other Waxahachie car dealerships on value and service isn’t easy, but that is exactly what Waxahachie Dodge Chrysler Jeep Ram is doing. Come by for a test drive today or give us a call! We look forward to serving you.
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972-449-5170
Call Now2405 N. Interstate 35E • Waxahachie, TX 75165
Get DirectionsSales: Closed
Service: Closed
