I would recommend this dealer to family and friends. The customer service was great they helped me right away. I am overall very pleased with my new vehicle!
Stanley in the service department is the person we work with and have for some years now. He always takes care of our vehicle service needs and is very good to keep us informed on the progress. We use the Ford service department exclusively for our vehicle because of Stanley’s great service.
Javier is a great service advisor. Every time go in for service I receive superior service. I highly recommend this dealership for service or to purchase a vehicle.
Charlie Lewis did a great job making sure that the right diagnosis and plan was made before work started on my vehicle and great communication was made from beginning to end.
Jacob and his crew are first class, get you in and out quick with no pressure for unwanted additional services! I highly recommend this team for all of your service needs!
The dealership took my F-150 in and had it back fixed a week later. The loaner car was excellent and I did not feel impacted by not having my truck. The service department also updated my vehicle with the outstanding recall items I needed corrected. I was quite satisfied.
Great service team I always take my vehicle to get serviced Jonathan or Vince Whitaker. usually helps me out both are outstanding individuals always ready to help and keep me updated with the services I may need in to addition of what I’m getting very knowledgeable individuals it’s great service team members that make a big difference thank you
I have consistently received excellent service from this dealership and wouldn't think of taking my F-250 anywhere else! I especially appreciate the courteous oversight of Javier Palos during my service work!
My husband set up an appointment for me to get my Explorer worked on. Since I work in Red Oak I assumed he set it up with Waxahachie Ford. After dropping off my vehicle and told them I was supposed to get a loaner to drive I found out that the appointment was scheduled at another Ford dealership after I already left the dealership in my loaner. Nothing was said by the service department and they gave me a very nice brand new Expedition to drive. Thank you so much for your Wonderful service!