Customer Testimonials

DealerRater logo
DealerRater Apr 25, 2024

I can always count on Waxahachie Ford for great and friendly service. This is the third vehicle we have purchased from them. Chris McNeil was knowledgeable, and took the time to listen to my needs. He also made sure all the necessary documents were collected before we started the process resulting in smoother and faster service. I was only there for less than two hours, leaving with my brand new Bronco. I love it!

Read at DealerRater

DealerRater logo
DealerRater Apr 25, 2024

Corbin S. went above and beyond for me on not only one car, but two. His communication was exception and I walked away very pleased both times! I can defiantly say he went above and beyond to accommodate me and make me a happy customer.

Read at DealerRater

DealerRater logo
DealerRater Apr 25, 2024

Brendan was a great service advisor. He kept me updated on the status of my car and answered any questions i had in a very timely manner.

Read at DealerRater

DealerRater logo
DealerRater Apr 22, 2024

Justin and Josh went above and beyond my expectations!! Their friendliness and effort that they put in to their work making sure not only are their customers needs are met but that they actually get to know who their customers are as a person. Justin is more than just a sales man he will always make sure that you are getting not just what you want but they best vehicle for your needs. Josh will do his best to not just meet your finance needs but do what he can to bring you a price that is in your budget. ...

Read at DealerRater

DealerRater logo
DealerRater Apr 8, 2024

We did this already. It was great. It’s was an easy transition. Every was exceptional.

Read at DealerRater

DealerRater logo
DealerRater Apr 5, 2024

Put my initials by two or three deals Santa that I would take it just to become back with another deal saying they couldn’t do it

Read at DealerRater

DealerRater logo
DealerRater Mar 30, 2024

Came to Waxahachie Ford looking for a new car. Matt Petty went above and beyond to find me a vehicle that was in my budget and met all my needs. I highly recommend Matt and Waxahachie Ford!

Read at DealerRater

DealerRater logo
DealerRater Mar 29, 2024

My sales consultant: Michael Moore was attentive, professional, courteous and listened to my wants on this purchase - it would highly recommend your dealership to everyone I talk to.

Read at DealerRater

DealerRater logo
DealerRater Mar 19, 2024

Our sales rep. Corbin made sure to understand exactly what we were looking for in a truck. He was patient with us as we explored the different options the vehicle had. He made the experience a smooth process . The ease of the paperwork was also a quick process. Everything was explained to us in detail.

Read at DealerRater

DealerRater logo
DealerRater Mar 1, 2024

Great experience with all the staff. Can tell they enjoy dealing and interacting with people. They made it easy to ask questions and seemed very knowledgeable about the vehicle they were selling.

Read at DealerRater

DealerRater logo
DealerRater Feb 19, 2024

Great place to do business and they treat you like family. I have been doing business with them for several years and I’ve never been disappointed.

Read at DealerRater

DealerRater logo
DealerRater Jan 20, 2024

Great and easy purchase!! From sales to delivery Nice and smooth Very professional and knowledgeable

Read at DealerRater

DealerRater logo
DealerRater Jan 11, 2024

Best exprerience ever making a new vehicle purchase. Errick made it go quick and easy

Read at DealerRater

DealerRater logo
DealerRater Jan 8, 2024

Great experience with Casey. He helped us with buying our new Explorer. We would be using him again in the future.

Read at DealerRater

DealerRater logo
DealerRater Jan 5, 2024

I bought a 2022used Jeep Wrangler from this dealership. It was a very enjoyable experience. Joe Romero was the salesman I worked with and I give him an A plus. He was super friendly and knowledgeable.

Read at DealerRater

DealerRater logo
DealerRater Dec 26, 2023

This is my second truck purchase from Justin Bowers at Waxahachie Ford. Justin is beyond professional, incredibly responsive and overall, phenomenal at his job.

Read at DealerRater

DealerRater logo
DealerRater Dec 6, 2023

Hands down the single best dealership to buy a new Ford. From service to sales they are exceptional in every sense of the word.

Read at DealerRater

DealerRater logo
DealerRater Nov 25, 2023

Everyone from my salesman Corbin to the supervisor was very calm and listened to what I wanted. This was the best experience I have had with a car dealer in years. Professional, courteous and knowledgeable is hard to find. I will be a customer for years to come.

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2023

Always professional, not pushy, takes time to explain details and all options. I’m a repeat customer

Read at DealerRater

DealerRater logo
DealerRater Nov 13, 2023

Great experience. No high pressure and a seamless deal. I appreciate a dealership that doesn’t waste my time.

Read at DealerRater

DealerRater logo
DealerRater Nov 13, 2023

Good experience with this dealer. Clean,friendly and knowledgeable. I will recommend this dealer to my friends in the future for their nest car purchase.

Read at DealerRater

DealerRater logo
DealerRater Nov 1, 2023

Great customer service!! They know how to treat a lady..thanks Matt and Errick!! Thank you!!

Read at DealerRater

DealerRater logo
DealerRater Oct 26, 2023

Fantastic customer service! When buying a pre-owned vehicle, you're treated like you're buying a brand new car!

Read at DealerRater

DealerRater logo
DealerRater Oct 18, 2023

Top notch salesperson and finance manager! The guys in the service were also very helpful!

Read at DealerRater

DealerRater logo
DealerRater Sep 27, 2023

Excellent service. Josh and Fernando were very patient with us and took care of us. Two thumbs up!!

Read at DealerRater

DealerRater logo
DealerRater Sep 25, 2023

Exceptional services provided by Eric Williams my salesman and the finance manager Mr. Coppock. Their help in getting me into my 2021 Ford F150 was outstanding!

Read at DealerRater

DealerRater logo
DealerRater Sep 1, 2023

it was good doing business there and everything went good to make sure it did thanks

Read at DealerRater

DealerRater logo
DealerRater Aug 31, 2023

Fernando was great to work with! Responsive and kept me updated through the entire process of ordering my new Bronco!

Read at DealerRater

DealerRater logo
DealerRater Aug 21, 2023

Corbin Schwalm took the time to interpret my need and particular taste in a personal and work F150. He did an amazing job! I recommend this dealership above all others. My overall experience was fantastic.

Read at DealerRater

DealerRater logo
DealerRater Aug 13, 2023

Wesley Spence and his group did a great job getting me and my friends our vehicles. Justin Bowers did an excellent job facilitating our needs. We will be ordering all of ur vehicles through them.

Read at DealerRater

DealerRater logo
DealerRater Jul 26, 2023

Salesman was very courteous and patient.allowing me to take my time and find what I wanted

Read at DealerRater

DealerRater logo
DealerRater Jul 24, 2023

I thought that Waxahachie Ford was being run Very efficiently and had a great salesperson That was very efficient and knowledgeable. I would give Errick Todd the best rating possible.

Read at DealerRater

DealerRater logo
DealerRater Jun 30, 2023

Prompt, courteous. The waiting area was clean and comfortable. They kept me informed and work was completed in a timely manner.

Read at DealerRater

DealerRater logo
DealerRater Jun 27, 2023

Very nice and knowledgeable. Quick the with the paperwork and vehicle pickup. Vehicle very clean upon pickup

Read at DealerRater

DealerRater logo
DealerRater Jun 6, 2023

Best, Quickest and Friendliest Dealership EVER! I’ll Never Shop Anywhere Else For A Vehicle!

Read at DealerRater

DealerRater logo
DealerRater May 14, 2023

My husband is crazy about this Waxahachie Ford Dealership. He purchased his extended cab loaded package Ford Truck at this location. This Waxahachie Ford dealership has an impeccable show room. This is the reason we went to this Waxahachie Ford dealership for my purchase. There wasn't much of a selection on the lot to compare to. I had seen Broncos around town and was very impressed with the body style. I dont like technology in the very very least. However, the only selection on the sales lot was appealing and the right color (my husband prefers white). We test ...

Read at DealerRater

DealerRater logo
DealerRater May 11, 2023

Waxahachie auto plex always has the best prices not a lot of markup like other dealerships, always a wonderful experience.

Read at DealerRater

DealerRater logo
DealerRater Apr 21, 2023

The staff is awesome and really try to help you get the best deal you can get. They don’t pressure you into buying something if you’re not ready to buy. They answered all of my questions and save me some money. Will be doing my maintenance with this dealership. Also it’s very clean and nice inside. Great staff!!

Read at DealerRater

DealerRater logo
DealerRater Apr 10, 2023

Very easy to work with Justin. He was prompt, professional, and easy to work with. No sales xx. He gave me the best price without haggling. He even brought me the vehicle and the paperwork. Didn't even have to go to the dealership. Isn't that the worst part anyway?? Thanks guys!

Read at DealerRater

DealerRater logo
DealerRater Mar 17, 2023

Great team to work with, ordered my 2023 Ford Maverick. Sales manager was spot on, Waited 6 months for it to be built, once built a few more weeks to get delivered. They called the day it was delivered and had it to me that afternoon.

Read at DealerRater

DealerRater logo
DealerRater Feb 15, 2023

The most pleasant experience ever when car buying. Orlando was knowledgeable and helpful. The financial guy was not overbearing. There were no games being played

Read at DealerRater

DealerRater logo
DealerRater Dec 31, 2022

Waxahachie ford had our car ready soon after it was delivered to their dealership. Everyone was very kind.

Read at DealerRater

DealerRater logo
DealerRater Dec 28, 2022

Matt and Josh made the process of buying our new car both easy and pleasant I was out of town when my husband found the car so most of the work was done when I returned. i just had to drive the car over and let them know it was a go and sign the papers!

Read at DealerRater

DealerRater logo
DealerRater Dec 25, 2022

Justin was knowledgeable and responsive. David was helpful also. The closer and finance guy was very competent.

Read at DealerRater

DealerRater logo
DealerRater Nov 3, 2022

Extremely friendly and easy to work with this dealership. My salesperson Scott Smith was very knowledgeable and was a pleasure to work with. He delivered the Tahoe to our house and kept me in the loop through the whole process. If you want a great selection of vehicles and great service. Shop at Waxahachie Autoplex.

Read at DealerRater

DealerRater logo
DealerRater Oct 10, 2022

Waxahachie ford really helpful quick and easy process to buying a car thankyou Orlando Martinez

Read at DealerRater

DealerRater logo
DealerRater Sep 29, 2022

Stanley was great and got us taken care of. He was so friendly and personable I would definitely recommend.

Read at DealerRater

DealerRater logo
DealerRater Sep 15, 2022

The dealership is amazing and even with limited inventory, they still strive for the best for their customers. I have purchased many vehicles from the dealership and will continue to do so in the future. You

Read at DealerRater

DealerRater logo
DealerRater Aug 19, 2022

Service manager was very Profesional and mad things right. He even took the time out to deliver my truck to me. Greatly appreciate it.

Read at DealerRater

DealerRater logo
DealerRater Aug 10, 2022

Best experience I ever had great communication my car was in and out and was even washed thanks Hayley

Read at DealerRater

DealerRater logo
DealerRater Aug 2, 2022

Very professional environment. Took my vehicle in for oil change and a recall. Jacob in services approached us immediately signaled off positive energy and good vibes. This is important to me, because at different Ford locations I’ve visited, the advisors and techs make you feel like you are bothering them with questions and concerns. Jacob’s willingness to truly listen to what you have to ask and say , for me is the most important thing any advisor can do for you. This goes for other advisors and employees here at this location. Everything was done in a timely manner. ...

Read at DealerRater

DealerRater logo
DealerRater Jul 27, 2022

Outstanding customer service and care. Treated as family every time we've been in. Awesome Team!!!

Read at DealerRater

DealerRater logo
DealerRater Jul 27, 2022

Waxahachie Ford service techs are allways curteous, knowable and I consider the employees May frie da. E joy catching up on our lives and if I have any questions about my Ford vehicles, they have the answers.

Read at DealerRater

DealerRater logo
DealerRater Jul 26, 2022

I have bought several cars and have never had a salesman like Fernando at Waxahachie Ford. He was very knowledgeable, and never made us feel pressured. If you are looking for a new or used vehicle, go see Fernando @ Waxahachie Ford, a great dealership location.

Read at DealerRater

DealerRater logo
DealerRater Jul 1, 2022

Moved from Florida and needed a new dealership to service my 2008 Roush Mustang...found it in Waxahachie Ford! Great service and advice working with Stanley, my Service Advisor. He has great knowledge of the product line, both new and old and I now have a comprehensive plan for future service.

Read at DealerRater

DealerRater logo
DealerRater Jun 30, 2022

I have purchased 6 new vehicles from Casey in the past 3 years and the customer service and price have been awesome. I have even had them deliver my new vehicle to me in Houston. I would highly recommend buying from Waxahachie Ford.

Read at DealerRater

DealerRater logo
DealerRater Jun 27, 2022

Always use Antonio. Great service and he got the service completed fast. Hard to beat the Works package.

Read at DealerRater

DealerRater logo
DealerRater Jun 25, 2022

Fantastic experience! Tristian was very kind and courteous. Not only did they finish servicing my truck by the estimated time, but to my surprise, they had given me a courtesy wash. Thank you all for such a great experience.

Read at DealerRater

DealerRater logo
DealerRater Jun 24, 2022

Great experience, They have a great team mentality and work to make sure each customer feels appreciated.

Read at DealerRater

DealerRater logo
DealerRater Jun 22, 2022

Fernando at Waxahachie Ford was great with my entire family from the very beginning. He walked us through the process of buying a new vehicle, what we should expect and how to finalize everything once the car came in. The whole transaction went along very smoothly, thanks to Fernando and the whole Waxahachie Ford team!!

Read at DealerRater

DealerRater logo
DealerRater Jun 15, 2022

They were very professional and fast. Our sales guy Eric was awesome! We also got a good amount for our trade in.

Read at DealerRater

DealerRater logo
DealerRater Jun 8, 2022

Waxahachie Autoplex is a great dealership. The employees are very friendly and helpful. This is why I keep coming back.Wouldn’t trust anyone else with my truck!!

Read at DealerRater

DealerRater logo
DealerRater May 24, 2022

Always quick but very thorough, makes it easy to get in and out with no hassles. Charlie and Jacob do a great job every time I go in.

Read at DealerRater

DealerRater logo
DealerRater May 24, 2022

Drove into the service bay and very nice service man came up to our car. He politely helped us with our car issue. His name is Tristan and the service manager Jacob was very helpful and nice. We hope the service continues to help the customer.

Read at DealerRater

DealerRater logo
DealerRater May 18, 2022

Facility was clean. Did not feel rushed at explaining my issue. Service rep was extremely thorough at explaining what would be done. Good communication while my truck was being worked on. I appreciated all the updates by text messaging and phone calls. Great service!

Read at DealerRater

DealerRater logo
DealerRater May 16, 2022

Arrived early for my appointment and was pleasantly surprised to be in and out in record time. Everything went smoothly and my truck was washed before I left.

Read at DealerRater

DealerRater logo
DealerRater May 2, 2022

My experience was Ford a good idea for me so it work for me so I don't have an

Read at DealerRater

DealerRater logo
DealerRater Apr 25, 2022

Had to wait forever for the part. Was on order for 7 or 8 months

Read at DealerRater

DealerRater logo
DealerRater Apr 5, 2022

Good service. Explained well what was needed, when and why. Thank you for a great experience

Read at DealerRater

DealerRater logo
DealerRater Mar 31, 2022

Great overall buying experience, loved working with Casey and the rest of the team! Very pleased.

Read at DealerRater

DealerRater logo
DealerRater Mar 26, 2022

Friendly, quick, comprehensive service with your best interest in mind. They take the time to help your individual situation and get you into the great vehicles with little struggle or stress. Love these guys!

Read at DealerRater

DealerRater logo
DealerRater Mar 22, 2022

Friendly service, clean comfortable waiting area, expert service for my Ford Fusion. Free car wash!

Read at DealerRater

DealerRater logo
DealerRater Mar 21, 2022

Great price for oil change on an F250 diesel and its a full service oil change.

Read at DealerRater

DealerRater logo
DealerRater Mar 15, 2022

Quick and friendly service! They were quick to update me when my vehicle was done.

Read at DealerRater

DealerRater logo
DealerRater Mar 10, 2022

Waxahachie Ford has been great in making the ownership of our new Bronco a reality. Our salesman, Fernando, has been outstanding!!! He has taken care of all the details for us and has made this buying experience a pleasure. I highly recommend the kind and courteous staff at Waxahachie Ford

Read at DealerRater

DealerRater logo
DealerRater Mar 9, 2022

Always a pleasure to deal with Fernando. All of the personnel are friendly and helpful

Read at DealerRater

DealerRater logo
DealerRater Feb 16, 2022

The Best dealership in Texas with the best prices. I will always come to them.

Read at DealerRater

DealerRater logo
DealerRater Feb 10, 2022

What I appreciated most is there a good listeners , I custom order the truck it was very detail about what I wanted they how follow through. Came back with additional questions on particular requests the service was excellent. Thank You- i’ll be ordering a another truck soon.

Read at DealerRater

DealerRater logo
DealerRater Jan 20, 2022

Waxahachie Ford is always a good experience for us. We have purchased 5 vehicles from them. Orlando was our most recent sales rep and he was very knowledgeable and friendly.

Read at DealerRater


Leave Us A Review