Customer Testimonials
Chris McNeil was on point about all the paperwork and selling me the Truck i was looking for. He even stayed after closing for me.
I have bought 3 trucks from there in the last five years. They have been great experiences. Each time has been easy and very little back n forth. I won’t deal with anyone else.
I took my vehicle in for a replacement key. Eric was a tremendous help in the service department, and the service techs took great care of my wife's car!
I’m loving my new car so much and Otis was very nice friendly and so patient with me thanks again and sending friends your way
I took my 2021 Compass in because of a cooling system leak. Kelly Littlejohn wrote up the ticket. It was about a week before they looked at the Jeep. Kelly kept me informed. Let me know when it would be finished, and it was on time. Picked it up. Later my Granddaughter saw something in the backseat. I looked the car over and found a few faults. I returned the next day and informed Kelly of the problems. We immediately went to Jonathan (Drive manager) He did not hesitate, I was assured it would be corrected. I went into the lounge. ...
General purpose advise for anyone: You should always do your research before going to any dealership or vehicle you are about to purchase. That being said, I already knew what I wanted, so it wasn't a terrible or long process. The sales rep I worked with was Orlando Martinez Jr., good dude.
Low pressure knowledgeable salesperson fair pricing. Parts department excellent. service department lacking. inventory selection good
Damien was great easy process friendly atmosphere high recommend this dealership ! Car was a shown
Justin Bowers was awesome. The finance guy was great. The whole experience did not take long. Everyone very friendly.
My salesman Matt Petty was a pleasure to work with and made the buying experience very easy.
Great service with great pricing! The whole experience was very good. They even brought the car out to my home all the way in McKinney and were professional, courteous and thorough. I would highly recommend!
I can always count on Waxahachie Ford for great and friendly service. This is the third vehicle we have purchased from them. Chris McNeil was knowledgeable, and took the time to listen to my needs. He also made sure all the necessary documents were collected before we started the process resulting in smoother and faster service. I was only there for less than two hours, leaving with my brand new Bronco. I love it!
Brendan was a great service advisor. He kept me updated on the status of my car and answered any questions i had in a very timely manner.
Corbin S. went above and beyond for me on not only one car, but two. His communication was exception and I walked away very pleased both times! I can defiantly say he went above and beyond to accommodate me and make me a happy customer.
Justin and Josh went above and beyond my expectations!! Their friendliness and effort that they put in to their work making sure not only are their customers needs are met but that they actually get to know who their customers are as a person. Justin is more than just a sales man he will always make sure that you are getting not just what you want but they best vehicle for your needs. Josh will do his best to not just meet your finance needs but do what he can to bring you a price that is in your budget. ...
We did this already. It was great. It’s was an easy transition. Every was exceptional.
Put my initials by two or three deals Santa that I would take it just to become back with another deal saying they couldn’t do it
Came to Waxahachie Ford looking for a new car. Matt Petty went above and beyond to find me a vehicle that was in my budget and met all my needs. I highly recommend Matt and Waxahachie Ford!
My sales consultant: Michael Moore was attentive, professional, courteous and listened to my wants on this purchase - it would highly recommend your dealership to everyone I talk to.
Our sales rep. Corbin made sure to understand exactly what we were looking for in a truck. He was patient with us as we explored the different options the vehicle had. He made the experience a smooth process . The ease of the paperwork was also a quick process. Everything was explained to us in detail.
Great experience with all the staff. Can tell they enjoy dealing and interacting with people. They made it easy to ask questions and seemed very knowledgeable about the vehicle they were selling.
Great place to do business and they treat you like family. I have been doing business with them for several years and I’ve never been disappointed.
Great and easy purchase!! From sales to delivery Nice and smooth Very professional and knowledgeable
Best exprerience ever making a new vehicle purchase. Errick made it go quick and easy
Great experience with Casey. He helped us with buying our new Explorer. We would be using him again in the future.
I bought a 2022used Jeep Wrangler from this dealership. It was a very enjoyable experience. Joe Romero was the salesman I worked with and I give him an A plus. He was super friendly and knowledgeable.
This is my second truck purchase from Justin Bowers at Waxahachie Ford. Justin is beyond professional, incredibly responsive and overall, phenomenal at his job.
Hands down the single best dealership to buy a new Ford. From service to sales they are exceptional in every sense of the word.
Everyone from my salesman Corbin to the supervisor was very calm and listened to what I wanted. This was the best experience I have had with a car dealer in years. Professional, courteous and knowledgeable is hard to find. I will be a customer for years to come.
Always professional, not pushy, takes time to explain details and all options. I’m a repeat customer
Great experience. No high pressure and a seamless deal. I appreciate a dealership that doesn’t waste my time.
Good experience with this dealer. Clean,friendly and knowledgeable. I will recommend this dealer to my friends in the future for their nest car purchase.
Great customer service!! They know how to treat a lady..thanks Matt and Errick!! Thank you!!
Fantastic customer service! When buying a pre-owned vehicle, you're treated like you're buying a brand new car!
Top notch salesperson and finance manager! The guys in the service were also very helpful!
Excellent service. Josh and Fernando were very patient with us and took care of us. Two thumbs up!!
Exceptional services provided by Eric Williams my salesman and the finance manager Mr. Coppock. Their help in getting me into my 2021 Ford F150 was outstanding!
it was good doing business there and everything went good to make sure it did thanks
Fernando was great to work with! Responsive and kept me updated through the entire process of ordering my new Bronco!
Corbin Schwalm took the time to interpret my need and particular taste in a personal and work F150. He did an amazing job! I recommend this dealership above all others. My overall experience was fantastic.
Wesley Spence and his group did a great job getting me and my friends our vehicles. Justin Bowers did an excellent job facilitating our needs. We will be ordering all of ur vehicles through them.
Salesman was very courteous and patient.allowing me to take my time and find what I wanted
I thought that Waxahachie Ford was being run Very efficiently and had a great salesperson That was very efficient and knowledgeable. I would give Errick Todd the best rating possible.
Prompt, courteous. The waiting area was clean and comfortable. They kept me informed and work was completed in a timely manner.
Very nice and knowledgeable. Quick the with the paperwork and vehicle pickup. Vehicle very clean upon pickup
Best, Quickest and Friendliest Dealership EVER! I’ll Never Shop Anywhere Else For A Vehicle!
My husband is crazy about this Waxahachie Ford Dealership. He purchased his extended cab loaded package Ford Truck at this location. This Waxahachie Ford dealership has an impeccable show room. This is the reason we went to this Waxahachie Ford dealership for my purchase. There wasn't much of a selection on the lot to compare to. I had seen Broncos around town and was very impressed with the body style. I dont like technology in the very very least. However, the only selection on the sales lot was appealing and the right color (my husband prefers white). We test ...
Waxahachie auto plex always has the best prices not a lot of markup like other dealerships, always a wonderful experience.
The staff is awesome and really try to help you get the best deal you can get. They don’t pressure you into buying something if you’re not ready to buy. They answered all of my questions and save me some money. Will be doing my maintenance with this dealership. Also it’s very clean and nice inside. Great staff!!
Very easy to work with Justin. He was prompt, professional, and easy to work with. No sales xx. He gave me the best price without haggling. He even brought me the vehicle and the paperwork. Didn't even have to go to the dealership. Isn't that the worst part anyway?? Thanks guys!
Great team to work with, ordered my 2023 Ford Maverick. Sales manager was spot on, Waited 6 months for it to be built, once built a few more weeks to get delivered. They called the day it was delivered and had it to me that afternoon.
The most pleasant experience ever when car buying. Orlando was knowledgeable and helpful. The financial guy was not overbearing. There were no games being played
Waxahachie ford had our car ready soon after it was delivered to their dealership. Everyone was very kind.
Matt and Josh made the process of buying our new car both easy and pleasant I was out of town when my husband found the car so most of the work was done when I returned. i just had to drive the car over and let them know it was a go and sign the papers!
Justin was knowledgeable and responsive. David was helpful also. The closer and finance guy was very competent.
Extremely friendly and easy to work with this dealership. My salesperson Scott Smith was very knowledgeable and was a pleasure to work with. He delivered the Tahoe to our house and kept me in the loop through the whole process. If you want a great selection of vehicles and great service. Shop at Waxahachie Autoplex.
Waxahachie ford really helpful quick and easy process to buying a car thankyou Orlando Martinez
Stanley was great and got us taken care of. He was so friendly and personable I would definitely recommend.
The dealership is amazing and even with limited inventory, they still strive for the best for their customers. I have purchased many vehicles from the dealership and will continue to do so in the future. You
Service manager was very Profesional and mad things right. He even took the time out to deliver my truck to me. Greatly appreciate it.
Best experience I ever had great communication my car was in and out and was even washed thanks Hayley
Very professional environment. Took my vehicle in for oil change and a recall. Jacob in services approached us immediately signaled off positive energy and good vibes. This is important to me, because at different Ford locations I’ve visited, the advisors and techs make you feel like you are bothering them with questions and concerns. Jacob’s willingness to truly listen to what you have to ask and say , for me is the most important thing any advisor can do for you. This goes for other advisors and employees here at this location. Everything was done in a timely manner. ...
Outstanding customer service and care. Treated as family every time we've been in. Awesome Team!!!
Waxahachie Ford service techs are allways curteous, knowable and I consider the employees May frie da. E joy catching up on our lives and if I have any questions about my Ford vehicles, they have the answers.
I have bought several cars and have never had a salesman like Fernando at Waxahachie Ford. He was very knowledgeable, and never made us feel pressured. If you are looking for a new or used vehicle, go see Fernando @ Waxahachie Ford, a great dealership location.
Moved from Florida and needed a new dealership to service my 2008 Roush Mustang...found it in Waxahachie Ford! Great service and advice working with Stanley, my Service Advisor. He has great knowledge of the product line, both new and old and I now have a comprehensive plan for future service.
I have purchased 6 new vehicles from Casey in the past 3 years and the customer service and price have been awesome. I have even had them deliver my new vehicle to me in Houston. I would highly recommend buying from Waxahachie Ford.
Always use Antonio. Great service and he got the service completed fast. Hard to beat the Works package.
Fantastic experience! Tristian was very kind and courteous. Not only did they finish servicing my truck by the estimated time, but to my surprise, they had given me a courtesy wash. Thank you all for such a great experience.
Great experience, They have a great team mentality and work to make sure each customer feels appreciated.
Fernando at Waxahachie Ford was great with my entire family from the very beginning. He walked us through the process of buying a new vehicle, what we should expect and how to finalize everything once the car came in. The whole transaction went along very smoothly, thanks to Fernando and the whole Waxahachie Ford team!!
They were very professional and fast. Our sales guy Eric was awesome! We also got a good amount for our trade in.
Waxahachie Autoplex is a great dealership. The employees are very friendly and helpful. This is why I keep coming back.Wouldn’t trust anyone else with my truck!!
Always quick but very thorough, makes it easy to get in and out with no hassles. Charlie and Jacob do a great job every time I go in.
Drove into the service bay and very nice service man came up to our car. He politely helped us with our car issue. His name is Tristan and the service manager Jacob was very helpful and nice. We hope the service continues to help the customer.
Facility was clean. Did not feel rushed at explaining my issue. Service rep was extremely thorough at explaining what would be done. Good communication while my truck was being worked on. I appreciated all the updates by text messaging and phone calls. Great service!
Arrived early for my appointment and was pleasantly surprised to be in and out in record time. Everything went smoothly and my truck was washed before I left.
My experience was Ford a good idea for me so it work for me so I don't have an
Had to wait forever for the part. Was on order for 7 or 8 months
Good service. Explained well what was needed, when and why. Thank you for a great experience