Customer Testimonials
Everyone from my salesman Corbin to the supervisor was very calm and listened to what I wanted. This was the best experience I have had with a car dealer in years. Professional, courteous and knowledgeable is hard to find. I will be a customer for years to come.
Always professional, not pushy, takes time to explain details and all options. I’m a repeat customer
Great experience. No high pressure and a seamless deal. I appreciate a dealership that doesn’t waste my time.
Good experience with this dealer. Clean,friendly and knowledgeable. I will recommend this dealer to my friends in the future for their nest car purchase.
Great customer service!! They know how to treat a lady..thanks Matt and Errick!! Thank you!!
Fantastic customer service! When buying a pre-owned vehicle, you're treated like you're buying a brand new car!
Top notch salesperson and finance manager! The guys in the service were also very helpful!
Excellent service. Josh and Fernando were very patient with us and took care of us. Two thumbs up!!
Exceptional services provided by Eric Williams my salesman and the finance manager Mr. Coppock. Their help in getting me into my 2021 Ford F150 was outstanding!
it was good doing business there and everything went good to make sure it did thanks
Fernando was great to work with! Responsive and kept me updated through the entire process of ordering my new Bronco!
Corbin Schwalm took the time to interpret my need and particular taste in a personal and work F150. He did an amazing job! I recommend this dealership above all others. My overall experience was fantastic.
Wesley Spence and his group did a great job getting me and my friends our vehicles. Justin Bowers did an excellent job facilitating our needs. We will be ordering all of ur vehicles through them.
Salesman was very courteous and patient.allowing me to take my time and find what I wanted
I thought that Waxahachie Ford was being run Very efficiently and had a great salesperson That was very efficient and knowledgeable. I would give Errick Todd the best rating possible.
Prompt, courteous. The waiting area was clean and comfortable. They kept me informed and work was completed in a timely manner.
Very nice and knowledgeable. Quick the with the paperwork and vehicle pickup. Vehicle very clean upon pickup
Best, Quickest and Friendliest Dealership EVER! I’ll Never Shop Anywhere Else For A Vehicle!
My husband is crazy about this Waxahachie Ford Dealership. He purchased his extended cab loaded package Ford Truck at this location. This Waxahachie Ford dealership has an impeccable show room. This is the reason we went to this Waxahachie Ford dealership for my purchase. There wasn't much of a selection on the lot to compare to. I had seen Broncos around town and was very impressed with the body style. I dont like technology in the very very least. However, the only selection on the sales lot was appealing and the right color (my husband prefers white). We test ...
Waxahachie auto plex always has the best prices not a lot of markup like other dealerships, always a wonderful experience.
The staff is awesome and really try to help you get the best deal you can get. They don’t pressure you into buying something if you’re not ready to buy. They answered all of my questions and save me some money. Will be doing my maintenance with this dealership. Also it’s very clean and nice inside. Great staff!!
Very easy to work with Justin. He was prompt, professional, and easy to work with. No sales xx. He gave me the best price without haggling. He even brought me the vehicle and the paperwork. Didn't even have to go to the dealership. Isn't that the worst part anyway?? Thanks guys!
Great team to work with, ordered my 2023 Ford Maverick. Sales manager was spot on, Waited 6 months for it to be built, once built a few more weeks to get delivered. They called the day it was delivered and had it to me that afternoon.
The most pleasant experience ever when car buying. Orlando was knowledgeable and helpful. The financial guy was not overbearing. There were no games being played
Waxahachie ford had our car ready soon after it was delivered to their dealership. Everyone was very kind.
Matt and Josh made the process of buying our new car both easy and pleasant I was out of town when my husband found the car so most of the work was done when I returned. i just had to drive the car over and let them know it was a go and sign the papers!
Justin was knowledgeable and responsive. David was helpful also. The closer and finance guy was very competent.
Extremely friendly and easy to work with this dealership. My salesperson Scott Smith was very knowledgeable and was a pleasure to work with. He delivered the Tahoe to our house and kept me in the loop through the whole process. If you want a great selection of vehicles and great service. Shop at Waxahachie Autoplex.
Waxahachie ford really helpful quick and easy process to buying a car thankyou Orlando Martinez
Stanley was great and got us taken care of. He was so friendly and personable I would definitely recommend.
The dealership is amazing and even with limited inventory, they still strive for the best for their customers. I have purchased many vehicles from the dealership and will continue to do so in the future. You
Service manager was very Profesional and mad things right. He even took the time out to deliver my truck to me. Greatly appreciate it.
Best experience I ever had great communication my car was in and out and was even washed thanks Hayley
Very professional environment. Took my vehicle in for oil change and a recall. Jacob in services approached us immediately signaled off positive energy and good vibes. This is important to me, because at different Ford locations I’ve visited, the advisors and techs make you feel like you are bothering them with questions and concerns. Jacob’s willingness to truly listen to what you have to ask and say , for me is the most important thing any advisor can do for you. This goes for other advisors and employees here at this location. Everything was done in a timely manner. ...
Outstanding customer service and care. Treated as family every time we've been in. Awesome Team!!!
Waxahachie Ford service techs are allways curteous, knowable and I consider the employees May frie da. E joy catching up on our lives and if I have any questions about my Ford vehicles, they have the answers.
I have bought several cars and have never had a salesman like Fernando at Waxahachie Ford. He was very knowledgeable, and never made us feel pressured. If you are looking for a new or used vehicle, go see Fernando @ Waxahachie Ford, a great dealership location.
Moved from Florida and needed a new dealership to service my 2008 Roush Mustang...found it in Waxahachie Ford! Great service and advice working with Stanley, my Service Advisor. He has great knowledge of the product line, both new and old and I now have a comprehensive plan for future service.
I have purchased 6 new vehicles from Casey in the past 3 years and the customer service and price have been awesome. I have even had them deliver my new vehicle to me in Houston. I would highly recommend buying from Waxahachie Ford.
Always use Antonio. Great service and he got the service completed fast. Hard to beat the Works package.
Fantastic experience! Tristian was very kind and courteous. Not only did they finish servicing my truck by the estimated time, but to my surprise, they had given me a courtesy wash. Thank you all for such a great experience.
Great experience, They have a great team mentality and work to make sure each customer feels appreciated.
Fernando at Waxahachie Ford was great with my entire family from the very beginning. He walked us through the process of buying a new vehicle, what we should expect and how to finalize everything once the car came in. The whole transaction went along very smoothly, thanks to Fernando and the whole Waxahachie Ford team!!
They were very professional and fast. Our sales guy Eric was awesome! We also got a good amount for our trade in.
Waxahachie Autoplex is a great dealership. The employees are very friendly and helpful. This is why I keep coming back.Wouldn’t trust anyone else with my truck!!
Always quick but very thorough, makes it easy to get in and out with no hassles. Charlie and Jacob do a great job every time I go in.
Drove into the service bay and very nice service man came up to our car. He politely helped us with our car issue. His name is Tristan and the service manager Jacob was very helpful and nice. We hope the service continues to help the customer.
Facility was clean. Did not feel rushed at explaining my issue. Service rep was extremely thorough at explaining what would be done. Good communication while my truck was being worked on. I appreciated all the updates by text messaging and phone calls. Great service!
Arrived early for my appointment and was pleasantly surprised to be in and out in record time. Everything went smoothly and my truck was washed before I left.
My experience was Ford a good idea for me so it work for me so I don't have an
Had to wait forever for the part. Was on order for 7 or 8 months
Good service. Explained well what was needed, when and why. Thank you for a great experience
Great overall buying experience, loved working with Casey and the rest of the team! Very pleased.
Friendly, quick, comprehensive service with your best interest in mind. They take the time to help your individual situation and get you into the great vehicles with little struggle or stress. Love these guys!
Friendly service, clean comfortable waiting area, expert service for my Ford Fusion. Free car wash!
Great price for oil change on an F250 diesel and its a full service oil change.
Quick and friendly service! They were quick to update me when my vehicle was done.
Waxahachie Ford has been great in making the ownership of our new Bronco a reality. Our salesman, Fernando, has been outstanding!!! He has taken care of all the details for us and has made this buying experience a pleasure. I highly recommend the kind and courteous staff at Waxahachie Ford
Always a pleasure to deal with Fernando. All of the personnel are friendly and helpful
The Best dealership in Texas with the best prices. I will always come to them.
What I appreciated most is there a good listeners , I custom order the truck it was very detail about what I wanted they how follow through. Came back with additional questions on particular requests the service was excellent. Thank You- i’ll be ordering a another truck soon.
Waxahachie Ford is always a good experience for us. We have purchased 5 vehicles from them. Orlando was our most recent sales rep and he was very knowledgeable and friendly.
Stanley in Service is great. Great dealership! The service department was great! Great communication through the process.
Was in and out very quick! Excellent customer service and Fernando Silva-Alvarez was the nicest sales guy! If you're looking for a new car go see Fernando at Waxahachie Ford!
Super professional and always takes really good care of my wife and me. Communication and quality are 2 of my favorite things about Ford Waxahachie. Antonio in the service department is always impressive.
Good communication and had me finished the same day that I dropped off the truck.
Orlando made this experience very easy and enjoyable. I highly recommend buying a car from him.
I have purchased several new vehicles over the years at waxahachie Ford. Casey Gonzales is the reason I keep coming back, I appreciate his honesty and his willingness to go above and beyond to provide exceptional customer service Thanks Casey, I will see you when I’m ready for another purchase. Best regards John cook
Charlie Lewis and Jacob Street in the service department are awesome. I have eleven Ford vehicles, and I assure you they are the reason I return to this dealership
Did not realize you were not taking appointments for oil changes until I called. Went on in to get a oil change and was very pleased with serviced and wait time was just about what I had been told. Thank you for great service and not disappointing!!!
Charlie Lewis has excellent customer service, goes above and beyond ensuring that our repairs are fixed completely and to our satisfaction, at the most reasonable cost.
The sales staff was really great! Justin Bowers goes above to make his customers feel like a priority, Wes Spence went above and beyond to make sure things went smoothly. I highly recommend anyone doing business here
I worked with Casey Gonzales and Wesley Spence throughout the complete process and they were extremely helpful. I got an awesome car and deal. Thanks
Driven to be known for their customer service. Antonio in service probably creates sales every day. He’s not satisfied until you tell him you’re satisfied. He cemented me as a repeat customer. I have a background in managing service centers. I know what I’m looking for an I was impressed. You need to recognize Antonio. He’s the real deal
Maintenance was completed in timely manner. Courteous Service Team. Nice lounge area to work while waif or service. Very clean facility.
Best Service department I have ever dealt with! Always going above and beyond and exceeding expectations! Best turn around time! Thank you so much again!
- Great customer service - Showed genuine concern - People driven - Laid back - Easy to communicate with - Veteran Driven - Family oriented - Respectful & Polite - Comedians We Love Our Ford Truck 👍
Had my 2013 Ford Taurus serviced at Waxahachie Ford Stan did a fantastic job along with all the other service advisors I left the service department very pleased
I'm new to Waxahachie and I'm so Happy for this Ford Dealership and the Service Tech. " Jason " He is a true professional, walked me through on what Waxahachie Ford was going to do to diagnose the problem with my F-150.
I am now and have always been pleased with the Charlie and the service department at Waxahachie Ford. Very polite and easy to work with.